As Indonesia’s electronic market continues to grow, the need for a reliable and integrated after-sales network has never been greater.
Since 2004, ASTECH has built a nationwide service network spanning major cities and strategic regions across Indonesia — ensuring quick, consistent, and professional support wherever customers are located.

1. Nationwide Coverage

With over 50 official service centers and hundreds of field technicians, ASTECH covers western, central, and eastern Indonesia — from Aceh to Papua.
Thanks to digital coordination systems, all branches operate under the same service protocols, ensuring uniform quality across the nation.

2. “One Standard Service” Philosophy

ASTECH’s guiding principle is simple:

“Every customer deserves the same quality of service, everywhere.”

This One Standard Service approach ensures consistent performance across all regions.
Technicians, tools, and digital systems are standardized, allowing ASTECH to deliver equal service quality whether in Jakarta or remote eastern provinces.

3. Onsite and Walk-In Support

ASTECH’s nationwide network supports both:

• Walk-In Service Centers – direct repairs at official branches.

• Onsite Visits – certified technicians come to the customer’s location.

With integrated digital service tracking, customers can monitor progress and updates in real time.

4. Integrated Logistics and Spare Part Centers

ASTECH maintains regional spare part hubs in Jakarta, Surabaya, and Makassar to accelerate repair turnaround times.
This ensures faster delivery of components to every branch and reduces downtime for customers.

5. Trusted by Global Brands

As a trusted partner for global manufacturers, ASTECH continues to expand its service network and uphold the standards of an Authorized & Independent Service Center — setting the benchmark for after-sales excellence in Indonesia.

ASTECH’s nationwide network reflects its dedication to accessibility, speed, and consistency.
Wherever you are in Indonesia, ASTECH delivers professional, reliable, and timely service — ensuring your devices perform at their best.
ASTECH — One Network, One Standard, One Commitment.